The day I met the REAL Santa Claus

They say you should never meet your heroes, but there are some opportunities you can’t refuse: like interviewing the REAL Father Christmas.
Here’s what happened…

‘Smize’ like you mean it…

Communication, we all know, is a complex thing; filled with thousands of tiny nuances that can completely change the meaning of any interaction. A recent awareness of the importance of ‘Smizing’ has really brought home to me the need to be authentic in the way we as individuals, businesses and brands communicate.